This Privacy Policy explains how CC Technologies (“we,” “us” or “our”) collects, uses and protects information when you visit cctechnologieswv.com, fill out our contact form or work with us. If you have any questions, contact us using the details at the bottom of this page.
Information We Collect
Information you give us. When you use our contact form, we collect your name, phone number, email address, the service you’re interested in, whether the request is for a home or business, your preferred contact method and any message you include. We also receive information you share when you call, text or email us.
Information collected automatically. Like most websites, we use Google Analytics and Google Tag Manager to understand how visitors use our site. These tools use cookies and similar technology to collect information such as the pages you visit, how long you stay, the type of device and browser you use, your approximate location (such as your city) and the website that referred you. Your IP address is processed by these services.
Spam protection. Our contact form uses Google reCAPTCHA to make sure submissions come from real people. reCAPTCHA collects hardware and software information, such as device and browser data, and sends it to Google for analysis.
How We Use Your Information
- To respond to your questions and requests
- To schedule consultations, provide quotes and perform the services you ask for
- To follow up on work we’ve done and provide support
- To understand how our website is used so we can improve it
- To protect our website and contact form from spam and abuse
We do not sell or rent your personal information, and we won’t add you to a marketing email list without your permission.
How Information Is Shared
We only share information with service providers that help us run our website and business, such as our web hosting and email provider and Google (for Analytics, Tag Manager, reCAPTCHA and the map on our website). These providers handle information under their own privacy policies. We may also share information if required by law or to protect our rights and safety.
Cookies and Analytics
Google Analytics uses cookies to collect usage information. You can block or delete cookies in your browser settings, or opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on. To learn more, see how Google uses information from sites that use its services.
The reCAPTCHA service on our contact form is subject to the Google Privacy Policy and Terms of Service.
Embedded Content and Links
Some pages include content from other websites, such as an embedded Google Map, and links to our Facebook and Instagram pages. Those services may collect information about you under their own privacy policies when you view or interact with their content.
Your Devices and Accounts
When we install equipment or provide tech support, we may need access to your devices, networks or accounts. We only use that access to complete the work you’ve asked for, and we don’t keep copies of your personal files or camera footage.
Data Security
Our website is served over a secure (HTTPS) connection, and we take reasonable steps to protect the information you share with us. No method of transmission or storage is completely secure, but we work to keep your information safe.
How Long We Keep Information
We keep contact form messages and customer records for as long as needed to respond to you, provide our services and keep normal business records. You can ask us to delete your information at any time.
Your Choices
You can ask us to tell you what personal information we have about you, correct it or delete it by emailing about@cctechnologieswv.com or calling (304) 543-3822.
Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we’ll change the effective date at the top of this page.
Contact Us
CC Technologies
Serving Charleston, Huntington and Hurricane, WV
Phone: (304) 543-3822
Email: about@cctechnologieswv.com